The shopping carts in your Fergus store are a disgrace. They do not track correctly they have sticking wheels that wobble. It is enough to make me shop elsewhere.
Please invest in new carts. The relics you make your customers use are beyond repair.
I do most of my shopping here and the last several times I have had to pack my own groceriers. A lot of them. The teller did help but that means everyone in line has to wait. If I wanted to do that I would shop at Freshco! There was not one packer to be found last night around 6pm and it was quite busy. I had a full cart and it ended up that one of my bags were left behind. I live 20 minutes from town so I wasn't very happy to realize that now I have to make another stop when I come back into town. We pay extra money at your store for groceries so I would think that you should have the proper staff working to accommidate people.